TERMS OF SERVICE

PR Subscription

Who We Are

We are 15486963 Canada Inc., operating as No Strings Public Relations, based at:
📍 Unit #400, 111 2 Ave S, Saskatoon, SK S7K 1K6, Canada.

How We Charge

Your subscription renews automatically each month on your renewal date. Payments are processed at 12am UK time.

Example: If you sign up on 14th April 2024, you’ll be billed at 12am on the 14th of each following month.

Media Coverage Disclaimer

We do not control media interest or coverage. This means:

• We cannot guarantee placement in specific publications.

• We do not control article content, chosen images, publication format (online/print), or backlink inclusion.

How PR Works & Maximising Your Results

PR is a collaboration between journalists and brands:

• Journalists need content, and brands provide it in exchange for exposure.

• PR supports brand awareness, credibility, and SEO but should be part of a broader marketing strategy.

• PR takes time – articles may take months to be published, and results compound over time.

• The key is to stay open-minded and focus on long-term exposure, not just individual articles.

Promoting Our Work for You

Unless you've requested white-labelling, we may feature our collaboration with you in our marketing, website, and social media.
This includes the use of your logo, images, and content.
We own any content we create, including press releases.

Cancelling Your Account

• You can cancel anytime before your next renewal date via the “My Account” portal.

• Emailing/messaging us does NOT count as a cancellation.

• Accounts are closed manually—if you cancel when our office is closed, you may still be charged, but we’ll refund the charge on the next business day and close your account.

• Once cancelled, you lose access to your Portal.

Failed Payments & Account Pauses

• If a payment fails, we’ll retry until it goes through.

• If payment isn’t received within 3 days, proactive work may be paused.

• Your account remains chargeable until you cancel via the portal.

• After 10 days of non-payment, we may cancel your subscription, but outstanding invoices will still be due.

Account Cancellation by Us

We reserve the right to cancel your account at any time for any reason. Any fees already paid will be retained.

Refund Policy

• No refunds are issued once you’ve been charged for an upcoming month.

• It’s your responsibility to cancel before renewal.

• Failed payments do NOT count as cancellations—your account remains active and chargeable.

Features & Calls

• Features listed on our product pages serve as a guide. We’ll work with you to achieve your PR goals.

• Call Policy: If you book a call but cannot attend, please reschedule.

  • No-shows waste slots that could be used by other subscribers.

  • Repeated no-shows may affect your eligibility for future calls.

Journalist Contact Details

We cannot share journalist contact details unless they explicitly request a follow-up from you.
However, we can share:

• Journalist names

• Publications they write for

• Where your press releases have been pitched

Data Privacy

We collect, process, and store your data in accordance with our privacy policy.

Our Guidelines

• Many marketing agencies promise the world but fall short—that’s not how we operate. We’re all about building long-term, successful relationships with our subscribers (some of whom have been with us for nearly a decade). That starts with being honest and setting clear expectations from the get-go.

  We want to highlight our working guidelines. If they don’t align with your approach, we might not be the right fit—and that’s okay. It’s about finding the right partnership for both sides.

  Respect and Professionalism 💗

  Always be polite and respectful when interacting with us and our media contacts. A positive approach ensures smooth collaboration and better results.

  Understanding Our Role 🛠️

  We are a PR platform, not a PR agency. We provide the tools and support you need to undertake meaningful PR activities, but we can’t guarantee journalist interest in your brand.

  Patience and Commitment ⌛

  PR is a long-term strategy, and it often takes 3–6 months to see meaningful results. While some tactics may yield quicker wins, consistency and dedication are key. We’ll guide you along the way for both short- and long-term success. When joining us, you'll need to make a financial and time commitment of at least 6-months.

  Realistic Timelines 📆

  PR operates on the schedules of multiple parties—ours, journalists’, and editors’. Flexibility and realistic expectations are essential.

  Your Involvement Matters 🙋

  To get the best results, we’ll need about 10 minutes of your time each day / an hour a week. This includes approving ideas, signing off press releases, or responding to journalists. If that’s not feasible right now, it might be worth waiting until you’re ready.

  Collaboration Is Key 🤝

  We know PR, but you know your brand and sector best. By sharing your ideas and knowledge, we can create a strategy that truly reflects your business.

  Trust the Process ✨

  You’ve chosen us because of our expertise and strategy. Allow us to take the lead—our methods are designed to secure the best coverage for you.

  PR as Part of Your Marketing Mix 🔗

  PR works best when combined with other activities like social media, email marketing, and SEO. It’s a powerful tool, but it shouldn’t be your only focus - it's rarely a big sales driver by itself.

  Using Our Systems 💻

  Our systems, like Monday.com, keep everything organised and efficient, helping us maintain low subscription fees. We’ll guide you through how to use them—it’s simple and quick to get started. You can message us or book in a call if ever you need to. Please avoid contacting us in other ways (such as via email or social media).

  Easy Cancellation 🛑

  You can cancel anytime via your portal (“My Account”). Just complete the quick form, and your account will close immediately. We won't cancel your account for you. Since it’s a rolling monthly subscription, it’s your responsibility to cancel when needed—we don’t send renewal reminders.